Retail Sales Associate

1 day ago


Florence, South Carolina, United States The UPS Store Full time
Deliver Exceptional Customer Service

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at The UPS Store. As a key member of our sales team, you will be responsible for delivering world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.

Key Responsibilities:
  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Take ownership of the customer's shipping needs and offer viable solutions
  • Learn and master all product and service offerings, alternative solutions, and industry trends
  • Operate all equipment, software, and devices in an expert fashion and be willing to teach others
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned
Requirements:
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Not a drug user, including marijuana
Benefits:
  • Paid holidays after six (6) months
  • Paid vacation after one (1) year
  • Simple IRA
  • Performance Bonuses
  • Uniform shirts provided
  • Positive atmosphere


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