Customer Service Representative

4 days ago


Hebron, Illinois, United States Sam's Club Full time

We are seeking a Retail Associate to join our team at Sam's Club in Gurnee, IL. In this role, you will be responsible for ensuring that members have a positive shopping experience by providing excellent customer service and ensuring that they have a seamless checkout process.

You will work closely with members to resolve any issues that may arise and maintain a clean, neat, and member-ready area. Additionally, you will be responsible for ensuring that club pick up orders are fulfilled and informing members when products are unavailable.

As a Retail Associate, you will play a critical part in creating a positive shopping experience for our members. You will be responsible for handling customer inquiries, processing transactions, and maintaining safety standards within the facility.

We offer a competitive salary of $21.25 per hour, which includes an estimated $1.75 per hour in additional compensation based on schedule, facility, season, or specific work performed. We also provide opportunities for growth and development through our Live Better U education benefit program.

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this role.



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