Retail Associate

3 days ago


Hebron, Illinois, United States Sam's Club Full time
Overview

Sam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. As a Member Assistant - Cart Attendant, you will play a crucial role in providing exceptional customer service and ensuring a positive shopping experience for our members.

Salary and Benefits

The hourly wage range for this position is $17.00 to $24.00 per hour. Additionally, you may be eligible for premiums ranging from $0.35 to $3.00 per hour based on your schedule, facility, season, or specific work performed. You will also receive a comprehensive benefits package, including health, vision, and dental coverage, 401(k), stock purchase, company-paid life insurance, and paid time off.

Job Description

This role involves ensuring club pickup orders are filled by contacting members to notify them of delays, informing them when products are unavailable, offering alternative options, and selecting and packaging products according to company policies. You will also maintain the safety of the facility, provide member service by acknowledging members and assisting with purchasing decisions, process purchases, and promote company products and services.

Required Skills and Qualifications

To succeed in this role, you must have excellent customer service skills, be able to multitask, and have a strong problem-solving ability. You should also be able to stand for long periods and move quickly around the store. A high school diploma or equivalent is required, and prior experience in retail or customer service is preferred.

Location

This position is located at Sam's Club, 6570 Grand Ave, Gurnee, IL 60031-1621.



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