Flexible Retail Sales Representative

2 weeks ago


Frederick, Maryland, United States Kohl's Full time
Company Overview
Kohl's is dedicated to becoming the most reliable retailer for both active and casual lifestyles. We foster a team-oriented environment that prioritizes diversity and inclusion, encouraging collaboration and celebrating achievements to provide an exceptional experience for our customers.

Position Summary
As a Retail Sales Representative, you will play a crucial role in promoting a sales-driven atmosphere while ensuring a seamless customer experience. Your primary responsibility will be to engage with customers, delivering outstanding service through a hospitality-focused approach.

Key Responsibilities
  • Sales Support: Contribute to sales growth by creating an inviting environment that encourages customers to make purchases.
  • Customer Engagement: Build connections with customers through warm greetings and authentic hospitality.
  • Operational Excellence: Assist with sales floor, fitting room, point of sale, and other operational tasks as needed.
  • Customer Assistance: Provide information on merchandise, promotions, and events, ensuring all customers feel valued and appreciated.
  • Transaction Management: Accurately process transactions while maintaining customer engagement.
  • Promote Savings: Act as a savings consultant, helping customers maximize their savings through available programs.

Essential Functions
The following are essential functions that an associate must be able to perform effectively:
  • Maintain regular attendance as per company standards.
  • Adhere to dress code policies.
  • Learn and comply with all company policies and procedures.
  • Respond proactively to direction from supervisors and team members.
  • Collaborate effectively within a team environment.
  • Manage multiple tasks in a fast-paced setting.
  • Complete required training programs successfully.
  • Demonstrate basic math and reading skills, along with legible handwriting and basic computer proficiency.
  • Utilize technology and communication devices as directed.
  • Be available to work various shifts, including days, nights, and weekends.

Physical Requirements
Associates must be able to:
  • Lift up to 50 lbs. frequently and occasionally more with assistance.
  • Perform physical activities such as climbing, bending, and reaching.
  • Stand and walk for extended periods during scheduled shifts.
  • Visually verify information and inspect merchandise.
  • Wear necessary personal protective equipment as required.

Preferred Qualifications
  • No specific education or experience required.
  • Must be at least 16 years of age.
  • Possess strong written and verbal communication skills.
  • Exhibit a natural curiosity and eagerness to learn.
  • Commit to fostering a diverse and inclusive workplace.

Compensation and Benefits
Kohl's offers a comprehensive benefits package for associates based on their employment status and hours worked, including:
  • Work-life balance initiatives (PTO, vacation buy program, parental leave).
  • Health and wellness programs (medical, dental, vision, and disability coverage).
  • Retirement savings options (401k, flexible spending accounts, and associate discounts).
  • Insurance programs (life insurance and additional protection plans).
  • Support for life events (legal and adoption assistance).


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