IT Manager for Change and Configuration

1 week ago


Bethesda, Maryland, United States NetImpact Strategies Full time

Job Overview

We are seeking a skilled IT Manager for Change and Configuration to join our team in Bethesda, MD. As an IT Manager for Change and Configuration, you will be responsible for overseeing change and configuration management processes, ensuring smooth transitions and minimal disruptions to operations.

Responsibilities:

  • Develop and implement change management processes aligned with ITIL best practices.
  • Manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up-to-date records of IT assets and configurations.
  • Evaluate and approve/reject change requests through Change Advisory Board (CAB) meetings and stakeholder reviews.
  • Assess risks and impacts of proposed changes on IT systems, infrastructure, and business operations.
  • Ensure compliance with industry standards and regulations, such as ISO 27001, SOX, and GDPR.
  • Establish and monitor configuration baselines and maintain version control for all systems and assets.
  • Collaborate with cross-functional teams to coordinate changes and resolve configuration conflicts effectively.
  • Generate reports on change success rates, failures, and configuration compliance to track process effectiveness.

Qualifications:

  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • 3-5 years of experience in change and configuration management, IT service management, or a similar role.

Estimated Salary: $85,000 - $110,000 per year



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