Guest Service Representative

3 days ago


Manhattan Beach, California, United States Smashburger Full time

At Smashburger, we're passionate about delivering exceptional guest experiences. As a Guest Service Expert, you'll play a critical role in ensuring that every guest receives Gold Standard service. You'll be knowledgeable of all menu items and confident in making suggestions and answering questions to provide personalized recommendations.

You'll process POS transactions with accuracy and attention to detail, following cash handling procedures to maintain the highest standards of accountability and trust. Your focus on personalizing food delivery will ensure that guests feel valued and appreciated, while your commitment to maintaining a clean and welcoming environment will create an atmosphere that encourages repeat visits.



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