Guest Experience Representative
1 week ago
Are you passionate about delivering exceptional service and creating lasting impressions? Do you have what it takes to become a Guest Experience Representative at ClubCorp? We're looking for a talented individual to join our team and help us exceed our Members' expectations. Key responsibilities include:
Key Responsibilities:
- Develop and implement strategies to enhance the overall Member experience, focusing on personalized service and tailored solutions.
- Collaborate with other departments to identify areas for improvement and implement changes that drive positive results.
- Maintain accurate records of guest interactions and feedback, using insights to inform future decision-making.
- Stay up-to-date on industry trends and best practices, applying knowledge to continuously improve our services and offerings.
Requirements:
- Bachelor's degree in hospitality, marketing, or a related field preferred.
- 3+ years of experience in customer-facing roles, preferably in the hospitality industry.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with Members and colleagues.
- Familiarity with ClubCorp's culture and values is a plus.
Salary Range:$50,000 - $65,000 per year, depending on experience and qualifications. Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement and professional growth.
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