Customer Support Specialist
2 months ago
Job Title: Customer Support Specialist
ABC Medical is seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Support Specialist in our high-volume call center. As a crucial part of our organization, you will be responsible for ensuring positive customer experiences by addressing inquiries, resolving issues, and providing exceptional service over the phone.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy.
- Provide accurate information regarding products, services, and policies.
- Address and resolve customer concerns or issues in a timely and effective manner.
Requirements:
- High school diploma or equivalent required.
- Ability to pass a drug and background check.
- Basic working knowledge of computer systems; Brightree experience a plus.
What We Offer:
- Variety of Medical, Dental and Vision Insurance Plans
- 401k Plan
- PTO and Paid Holidays
- EAP
- Employee Discounts
Equal Employment Opportunity:
ABC Medical is an equal employment opportunity employer and welcomes applications from diverse candidates.
Accommodations Statement:
ABC Medical endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the ABC Medical HR Department at HR@abc-med.com.
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