Technical Support Specialist

1 day ago


Elmhurst, Illinois, United States Patterson Companies Full time
About the Role

This is a fantastic opportunity to join Patterson Companies as a Technical Support Specialist, providing exceptional customer service and resolving technical issues in a timely manner.

Responsibilities:
  • Provide prompt and professional responses to customer inquiries via phone, email, and/or chat sessions.
  • Analyze and resolve customer problems using a range of tools and resources, including software updates, drivers, knowledge bases, and FAQs.
  • Maintain up-to-date knowledge of software and computer systems to ensure seamless support.
Qualifications:

To excel in this role, you should have:

  • A strong customer service background.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a remote environment.
  • A willingness to continuously learn and develop your skills.

The estimated annual salary for this position is between $50,000 and $65,000, based on your level of experience.

Patterson Companies offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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