Plumbing Support Specialist and Dispatcher
3 days ago
We are looking for a talented Plumbing Support Specialist and Dispatcher to join our team at Bluefrog Plumbing + Drain. In this role, you will be responsible for providing support to our customers and technicians while managing the schedules of our field crew. Our ideal candidate is a highly organized individual with excellent computer skills and experience in sales and customer service.
About Us
At Bluefrog Plumbing + Drain, we strive to deliver the highest level of professionalism and create a sense of community among our team members. We are an inclusive company that values transparency, respect, and solving real problems. If you're passionate about providing exceptional customer service and quality workmanship, we want to hear from you
Responsibilities
- Provide support to customers and technicians via phone, email, or online chat
- Manage the schedules of our field crew to ensure efficient and effective service delivery
- Collaborate with our team to achieve business objectives and goals
- Assist with sales and marketing efforts as needed
Requirements
- 1+ year of experience in customer service or a related field
- Excellent communication and organizational skills
- Ability to multitask and prioritize tasks efficiently
- Experience with ServiceTitan a plus
Compensation and Benefits
- Estimated salary: $18.00 per hour (based on location and experience)
- Flexible work from home options available
- Ongoing training and development opportunities
- Opportunity to work with a fast-growing company in the U.S.
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