Senior Quality Support Specialist

7 days ago


Elmhurst, Illinois, United States Ray Graham Association Current Openings Full time
About Ray Graham Association

Ray Graham Association is a dynamic organization dedicated to providing exceptional support services for individuals with disabilities.

Job Overview

We are currently seeking a Senior Quality Support Specialist to join our team. This role is an excellent opportunity for someone who is passionate about making a difference in the lives of others.

Key Responsibilities
  • To provide quality oversight of 4-5 homes, ensuring compliance with agency standards, regulatory requirements, and protocols.
  • To supervise Community Support Supervisors (CSS) and Lead Direct Support Professionals (DSPs), providing coaching, training, and mentorship to ensure excellent person-centered supports.
  • To act as a leader, embodying RGA's mission and values, and demonstrating leadership skills to guide team members.
  • To collaborate with CSS, LDSPs, and DSPs to provide person-centered supports and uphold agency standards.
  • To onboard new team members, ensuring compliance with AFSCME contract.
Requirements

To be successful in this role, you will need:

  • A High School Diploma/GED
  • A valid Illinois Driver's License
  • Certification/Licensure: Complete CANTS, LEADS, and State Police checks as required
  • Previous Direct Support Job Experience
  • 3-5 years of Previous Supervisor Experience (Preferred)
Working Conditions

This role requires physical abilities such as sitting, lifting, carrying, walking, driving, and more. Proficiency in computer skills, MS Office, and other requirements as specified.

Salary Information

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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