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Travel Customer Support Agent
2 months ago
Job Overview:
Travel Customer Support Agent
Department:
Customer Relations
Reporting Line:
Customer Support Supervisor
About Us:
At Recooty, we are looking for a Travel Customer Support Agent to enhance our vibrant team in the Customer Relations sector.
If you are enthusiastic about delivering outstanding customer support and enjoy assisting travelers in optimizing their journeys, this position is tailored for you.
In the role of Travel Customer Support Agent, you will be instrumental in guaranteeing that our clients experience a smooth and pleasant travel journey.
Key Responsibilities:
1. Aid clients in arranging travel plans, encompassing flights, lodging, and transport
2. Offer tailored suggestions and insights to clients based on their travel inclinations
3. Address customer inquiries, grievances, and challenges with professionalism and promptness
4. Collaborate with various departments to resolve customer issues and ensure satisfaction
5. Remain informed about travel trends, destinations, and regulations to assist clients effectively
Required Qualifications:
1. Prior experience in customer support, ideally within the travel sector
2. Exceptional communication and interpersonal abilities
3. Keen attention to detail and strong organizational skills
4. Capability to thrive under pressure in a dynamic environment
5. Familiarity with travel reservation systems and software is advantageous
If you possess a passion for travel and a commitment to providing exceptional customer support, we invite you to consider joining our team as a Travel Customer Support Agent.
