Customer Service Representative

1 week ago


Orlando, Florida, United States Karen Blandon - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to develop and implement customer retention strategies, driving business growth and customer satisfaction.
  • Provide exceptional customer service, responding to customer needs and concerns in a prompt and courteous manner.
Requirements
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Experience in customer service or a related field, with a proven track record of delivering exceptional customer experiences.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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