Customer Service Representative III

4 days ago


Tucson, Arizona, United States GEICO Full time

Job Summary

We are seeking a highly skilled Customer Service Representative III to join our team at GEICO. As a key member of our customer care team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide outstanding customer service and support to clients via phone, email, and in-person
  • Effectively communicate complex information in a clear and concise manner
  • Identify and resolve customer issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Meet or exceed performance metrics and quality standards

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of customer service experience; insurance industry experience a plus
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficient in Microsoft Office Suite

Benefits

  • Premier Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other protected characteristic.



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