Customer Service Representative III
2 days ago
We are seeking a highly skilled Customer Service Representative III to join our team at Geico - Government Employees Insurance Company. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide outstanding customer service consistently, responding to customer inquiries and resolving issues in a timely and professional manner.
- Effectively communicate complex information in a clear and concise manner, ensuring customers understand their policies and benefits.
- Take ownership of customer issues, working collaboratively with internal teams to resolve problems and improve customer satisfaction.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Minimum 2 years of customer service experience, preferably in the insurance industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A comprehensive training program to help you develop your skills and advance your career.
- A dynamic and supportive work environment, with opportunities for growth and professional development.
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