Business Operations Support Specialist
4 days ago
Hudson RPO is seeking a skilled Business Operations Support Specialist to join our team. This role plays a vital part in ensuring the smooth operation of our business processes.
Key Responsibilities- Follow established procedural guidelines for task completion.
- Perform logging checks, process checks, and documents while working with CLEAR queues and communicating with insurance carriers.
- Provide support and backup as needed to meet client requirements and service level agreements (SLAs).
- Carry out various duties and projects based on business needs.
- This role works under immediate supervision.
- Tasks are initially basic and routine, but more experienced associates will perform tasks that are moderate in complexity and often non-routine.
- The specialist will work in a multiple client /functional environment.
- Research items received via faxes, reports, tasks, correspondence, and refund/return checks.
- Makes appropriate telephone calls to resolve issues.
- FOLLOWs client's standard policies and procedures.
- At the direction of management, assignments may be made with short notice and last for an indefinite period.
- Works efficiently in company proprietary applications.
- Demonstrates solid technical knowledge and quality performance.
- Meets behavioral expectations: attendance, teamwork, and organizational contributions.
- A competitive salary range of $50,000 - $70,000 per annum, depending on experience and location.
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
Hudson RPO is a leading provider of recruitment process outsourcing solutions. We partner with clients to deliver tailored workforce strategies that drive business success.
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