Business Operations Support Specialist

4 days ago


Springfield, Illinois, United States Hudson RPO Full time
Job Overview

Hudson RPO is seeking a skilled Business Operations Support Specialist to join our team. This role plays a vital part in ensuring the smooth operation of our business processes.

Key Responsibilities
  • Follow established procedural guidelines for task completion.
  • Perform logging checks, process checks, and documents while working with CLEAR queues and communicating with insurance carriers.
  • Provide support and backup as needed to meet client requirements and service level agreements (SLAs).
  • Carry out various duties and projects based on business needs.
Major Areas of Accountability
  • This role works under immediate supervision.
  • Tasks are initially basic and routine, but more experienced associates will perform tasks that are moderate in complexity and often non-routine.
  • The specialist will work in a multiple client /functional environment.
  • Research items received via faxes, reports, tasks, correspondence, and refund/return checks.
  • Makes appropriate telephone calls to resolve issues.
  • FOLLOWs client's standard policies and procedures.
  • At the direction of management, assignments may be made with short notice and last for an indefinite period.
  • Works efficiently in company proprietary applications.
  • Demonstrates solid technical knowledge and quality performance.
  • Meets behavioral expectations: attendance, teamwork, and organizational contributions.
What We Offer
  • A competitive salary range of $50,000 - $70,000 per annum, depending on experience and location.
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
About Hudson RPO

Hudson RPO is a leading provider of recruitment process outsourcing solutions. We partner with clients to deliver tailored workforce strategies that drive business success.



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