Desktop Support Specialist

3 weeks ago


Springfield, Illinois, United States Illinois Secretary of State Full time
About the Role

As an Information Systems Specialist I with the Illinois Secretary of State's office, you will be responsible for performing technical functions and administrative work to install, evaluate, secure, and maintain physical configurations of hardware, operating systems, and software on large-scale networks.

This role involves analyzing end-user hardware, software, and communication requirements to recommend new or upgraded components or services. You will develop detailed plans for hardware and software configurations, network connections, installation schedules, and training plans, directing or providing ongoing support to other support teams.



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