Full-Time Technical Support Specialist

5 days ago


Salt Lake, Utah, United States University of Utah Full time

Technical Support Role Overview

The Eccles IT Group at the University of Utah is seeking a skilled Technical Support Analyst to join our team. As a key member of our hybrid support team, you will provide technical assistance to faculty, staff, and students, troubleshooting and resolving issues with computer hardware and software applications.

Key Responsibilities:

  • Provide technical support for desktops, laptops, and tablets, including troubleshooting and resolving issues with computer hardware and software applications.
  • Assist with imaging computers, installing new hardware and software, and upgrading or replacing components of desktop computers and laptops.
  • Serve as a helpdesk resource for assigned areas, providing technical guidance and support to faculty, staff, and students.
  • Collaborate with the Eccles IT Group to provide technical support for AV equipment in classrooms and other university facilities.

About the Eccles IT Group

The Eccles IT Group supports the mission of the Eccles experience to provide a world-class business education with a unique, entrepreneurial focus on real-world scenarios. We are committed to providing exceptional technical support to our faculty, staff, and students, and we are seeking a skilled Technical Support Analyst to join our team.



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