Technical Support Specialist

2 days ago


Salt Lake, Utah, United States PT&C Group LLC Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at PT&C Group LLC. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to employees across various offices.

Key Responsibilities
  • Perform routine technical assistance and maintenance duties to ensure the smooth operation of computer systems and networks.
  • Assist with the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices.
  • Provide technical support and troubleshooting for hardware, software, and network issues.
  • Assist with the review, evaluation, and recommendation of solutions relating to hardware, software, and network updates.
  • Collaborate with the IT Director to develop and implement technical solutions to improve the efficiency and effectiveness of IT systems.
Requirements
  • Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
  • Microsoft Outlook, Excel, and Word experience.
  • Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.
  • Knowledge of current technological developments/trends in the area of focus.
  • Records maintenance skills.
  • Ability to provide direction to employees to resolve technological issues.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of employees in a diverse community.
What We Offer
  • Opportunity for advancement within a rapidly growing professional services firm.
  • Ongoing informal and formal training and development.
  • Competitive compensation.
  • 401(k) and medical benefits.
  • Firm-sponsored continuing education.


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