Customer Service Operations Specialist

1 week ago


Secaucus, New Jersey, United States ZT Systems Full time

ZT Systems - Customer Service Operations Specialist Job Description

The Customer Service Operations Specialist at ZT Systems will be tasked with managing the fulfillment and execution of client orders, ensuring that supply strategies align with reliable production timelines, and overseeing delivery expectations. This position demands exceptional analytical capabilities and problem-solving acumen, alongside the ability to effectively nurture client relationships and implement corrective measures when necessary.

Key Responsibilities:

  • Manage the fulfillment and execution of client orders
  • Ensure supply strategies align with reliable production timelines
  • Effectively nurture client relationships
  • Employ innovative problem-solving techniques
  • Implement corrective measures to meet service delivery standards

Qualifications:

  • Bachelor's degree in supply chain management or a related discipline
  • Experience in Supply Chain Analytics or Project Management
  • Strong knowledge of materials planning
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite

About ZT Systems:

ZT Systems fosters an inclusive workplace where employees collaborate with industry professionals to deliver meaningful solutions. The organization values diligence, quick thinking, and ongoing improvement. Employees are encouraged to learn from setbacks and leverage successes to drive future advancements.

Employee Benefits:

At ZT Systems, employees benefit from competitive salaries, 401K matching, comprehensive health and wellness programs, and tuition reimbursement. The company is dedicated to providing top-tier benefits that promote employee development and well-being.



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