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Technical Support Specialist Entry-Level Position

2 months ago

Milwaukee, Wisconsin, United States Katapult Network Full time
About the Job

Katapult Network is a professional services firm that specializes in connecting recent college graduates with entry-level career opportunities at top employers. We are currently seeking a highly skilled and motivated Computer Support Specialist to join our team.

Job Summary

We are looking for a detail-oriented and customer-focused individual to provide technical support and maintenance for our clients' computer systems. The ideal candidate will have a strong background in computer hardware and software, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems and software
  • Install and configure new hardware and software
  • Perform routine maintenance tasks to ensure system efficiency and reliability
  • Assist in training new technical support staff
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment