Full-Time Sales Associate with Keys

3 days ago


Hebron, Kentucky, United States Great Lakes Ace Hardware Full time
Job Summary

This position is located at a retail store and is responsible for maintaining outstanding customer service, generating sales, merchandising product, owning assigned departments, and supporting the store management team. The Temporary Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff.

Key Responsibilities
  • Greet all customers and assist in answering questions about merchandise and locating merchandising; use a sales process to help customers find everything on their lists.
  • Complete all company and departmental paperwork accurately, including price change bulletins, operation actions, red tags, and bin tags.
  • Receive, open, and unpack cartons or crates of merchandise, checking paperwork against items received when required, and replenish stock when necessary.
  • Display and maintain merchandise on end caps, shelves, counters, or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by management.
  • Maintain on-hand integrity through inventory adjustment reports, including cycle count, negative on-hand.
  • Follow the nightly maintenance checklist to ensure proper store recovery and cleanliness.
  • Maintain familiarity with new products and ad merchandise.
  • Have sound awareness of surroundings, customers, etc., and practice loss prevention techniques to minimize shoplifting losses.
  • Work with knowledge of tools available to operate the store, including RF Gun, Back Office Procedures, and Store Opportunities.
  • Follow company policies and procedures for all transactions.
  • Engage customers to ensure they are receiving all the benefits of being an Ace Rewards member and actively seek participation from them.
  • Communicate effectively and work with colleagues and customers effectively and professionally.
Additional Responsibilities
  • Assist with color matching and mixing paint.
  • Assist and/or make recommendations to customers in service areas within the store, including chain, rope, key, and glass cutting, screen repair, and knife sharpening.
  • Operate cash register by scanning all merchandise, engaging customers through suggestive selling, proper tendering of each transaction, and thanking customers for shopping at GLA.
  • Adhere to all company policies.
  • Participate in periodic team meetings.
  • Work a flexible schedule, including weekends.

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