Style Retail Advisor

1 day ago


Jacksonville, Florida, United States H&M Group Full time
About Us
H&M Group is a global fashion company that offers the latest styles and inspiration. We provide affordable wardrobe essentials, unique designer collaborations, and sustainable fashion solutions.

Compensation: $13.50 per hour**, competitive salary based on location

Job Description:
About the Role
A Sales Associate will be responsible for delivering exceptional customer experiences, contributing to store sales and profit. They will put customers first, offer assistance, share product knowledge, and create an environment for easy shopping through store operations and great garment care. By sharing knowledge and skills with colleagues, they contribute to creating a best team to meet customer expectations.

Your Day-to-Day Responsibilities:
  • Actively engage with customers in service areas and on the sales floor to provide the best customer experience.
  • Maintain a neat and tidy sales floor by folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities.
  • Unload delivery trucks, receive, open, unpack merchandise, and label it with security tags within efficiency timeline goals.
  • Process, stock, and replenish garments on the sales floor and stockroom.
  • Ring up transactions, report, and handle all required transactions, issue receipts, and fold and place merchandise in bags following register best practices.
  • Educate and promote the H&M Loyalty program to customers.
  • Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
  • Work in accordance with H&M standards and local legislation, ensuring health & safety and security routines guarantee your safety at all times.

Requirements:
You Are:
  • Patient, enthusiastic, and passionate about helping others find their style.
  • A multitasker who thrives in a fast-paced environment.
  • Inclusive, positive, creative, and willing to learn on the job.
  • A team player with a flexible approach.
  • Able to lift over 20 pounds and stand for long periods, bend, stretch, push, pull, and carry items for short distances.
  • Able to climb a ladder and use a step stool.
  • Able to work a flexible schedule including nights and weekends.

Benefits:
We offer attractive benefits and extensive development opportunities around the globe. All employees receive a staff discount card usable on all our brands in stores and online. We have a staff discount available on H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

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