Client Relationship Consultant

1 month ago


Minneapolis, Minnesota, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences and building strong relationships with our clients. As a Client Relationship Consultant, you'll play a critical role in achieving this goal.

Key Responsibilities
  • Build and maintain strong relationships with clients through proactive outreach and follow-up
  • Assess and attend to clients' banking needs, obtaining and processing customer and account information
  • Demonstrate and educate clients on available deposit and loan products and services
  • Recommend solutions based on each client's unique goals and needs
  • Develop collaborative partnerships with branch team members and partners to best serve clients
Requirements
  • High school diploma or equivalent
  • Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training
Preferred Skills
  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up
  • Ability to effectively engage and communicate with clients
  • Basic knowledge of applicable bank and branch policies, procedures, and support systems
  • Proven customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
Benefits

U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension. Our benefits are designed to help you and your family boost your health, protect your financial security, and give you peace of mind.



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