Senior Technical Support Specialist
1 week ago
We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stark Technologies Group. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our internal and external clients.
Key Responsibilities- Provide timely and effective technical support for all initial support requests submitted to our support services desk.
- Evaluate and escalate support incidents as necessary.
- Perform installations, upgrades, moves, and changes for computer workstation hardware and software, printers, drives, and other devices.
- Script program installations for Microsoft MDT imaging server.
- Troubleshoot network and server issues.
- Assist with the creation and maintenance of knowledge base articles.
- Maintain active certifications and training, utilizing team training budget.
- Complete additional duties as assigned.
- Associates Degree required; Bachelor s Degree in related field preferred.
- 1-3 years relevant support desk work experience required.
- Network and hardware administration and troubleshooting ability required.
- PowerShell scripting capabilities required.
- Microsoft SQL, Cisco, and Schneider Electric s Continuum/EcoStruxure experience preferred.
- Various product certifications a plus.
- Strong customer service skills and dedicated to meeting expectations and requirements of internal/external clients.
- Strong analytical and problem-solving skills.
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Senior Technical Support Specialist
2 weeks ago
North Tonawanda, New York, United States Stark Technologies Group Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stark Technologies Group. As a key member of our technical operations team, you will be responsible for providing top-notch support to our internal and external clients.Key ResponsibilitiesProvide timely and effective support for all initial support...
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Technical Support Specialist
1 week ago
North Tonawanda, New York, United States John W. Danforth Co. Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at John W. Danforth Company. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our end-users.Key ResponsibilitiesAssist with...
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Technical Support Specialist
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North Tonawanda, New York, United States John W. Danforth Co. Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at John W. Danforth Company. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our employees.Key ResponsibilitiesAssist with...
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IT Support Services Specialist
3 days ago
Tonawanda, New York, United States Stark Technologies Group Full timeJob SummaryWe are seeking a highly skilled IT Support Services Specialist to join our team at Stark Technologies Group. As a key member of our support team, you will be responsible for providing top-notch technical support to our internal and external clients.Key ResponsibilitiesProvide timely and effective support for all technical issues, including...
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After Sales Technical Support Manager
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After Sales Technical Support Manager
2 weeks ago
North Tonawanda, New York, United States Armstrong Fluid Technology Full timeJob Title: After Sales Technical Support ManagerArmstrong Fluid Technology is seeking a highly skilled After Sales Technical Support Manager to lead our team in delivering exceptional customer service and support in the Americas.Key Responsibilities:Optimize warranty and technical support workflows to ensure swift issue resolution.Collaborate with global...
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After Sales Technical Support Manager
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IT Support Services Specialist
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Training Support Specialist
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Client Support Specialist
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IT Support Specialist
4 weeks ago
Tonawanda, New York, United States Sumitomo Rubber USA, LLC Full timePosition OverviewJoin a dynamic and growing organization! At Sumitomo Rubber USA, LLC, our dedicated team of over 1,400 employees is expanding, reflecting our commitment to innovation and excellence.Make an impact in your role! As a vital member of our team, you will provide essential support for the installation, configuration, and ongoing usability of...
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IT Support Services Specialist
3 weeks ago
Tonawanda, New York, United States Stark Technologies Group Full timeStark Technologies Group is seeking a skilled IT Support Services Specialist to join our team. As a key member of our support services desk, you will be responsible for providing timely and effective support to our internal and external clients. Your primary focus will be on handling initial support requests, escalating incidents as necessary, and performing...
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IT Support Services Specialist
2 weeks ago
Tonawanda, New York, United States Stark Technologies Group Full timeStark Technologies Group is seeking a skilled IT Support Services Specialist to join our team. As a key member of our support services desk, you will be responsible for providing timely and effective support to our internal and external clients. Your primary focus will be on handling initial support requests, escalating incidents as necessary, and performing...