Current jobs related to After Sales Technical Support Manager - North Tonawanda, New York - Armstrong Fluid Technology

  • Regional Sales Manager

    2 weeks ago

    North Tonawanda, New York, United States Inpro Corporation Full time

    Sales Territory Manager Role Summary As a Sales Territory Manager at Inpro Corporation, you will be responsible for maximizing sales and ensuring market penetration with existing accounts, as well as actively pursuing new customers and developing new opportunities. This position is heavily focused on building relationships with architecture and design firms....

  • Regional Sales Manager

    3 weeks ago

    North Tonawanda, New York, United States INCOM Manufacturing Group Full time

    Job OverviewINCOM Manufacturing Group Inc is seeking a highly skilled Regional Sales Manager to lead our sales efforts in the Mid-Western U.S. states. As a key member of our team, you will be responsible for driving sales growth, building strong relationships with distributors and end-users, and identifying new business opportunities.The ideal candidate will...

  • Sales Executive RMW

    3 weeks ago

    North Tonawanda, New York, United States Stericycle Full time

    About Us:Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. With over 30 years of experience, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas.We help our...

  • Sales Territory Manager

    3 weeks ago

    Tonawanda, New York, United States Inpro Corporation Full time

    Sales Territory Manager Role OverviewWe are seeking a highly motivated and results-driven Sales Territory Manager to join our team at Inpro Corporation. As a Sales Territory Manager, you will be responsible for maximizing sales and ensuring market penetration with existing accounts, as well as actively pursuing new customers and developing new...

  • Commercial HVAC Sales Engineer

    4 weeks ago

    Tonawanda, New York, United States NOCO Energy Corp. Full time

    Job SummaryWe are seeking a highly skilled and experienced Commercial HVAC Sales Engineer to join our team at NOCO Energy Corp. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building strong relationships with clients, and providing expert technical support to ensure the successful delivery...

  • Sales Territory Manager

    4 weeks ago

    Tonawanda, New York, United States Inpro Corporation Full time

    Sales Territory Manager RoleWe are seeking a highly motivated and results-driven Sales Territory Manager to join our team at Inpro Corporation. As a Sales Territory Manager, you will be responsible for maximizing sales and ensuring market penetration with existing accounts, as well as actively pursuing new customers and developing new opportunities.Key...

  • Sales Director

    3 weeks ago

    North Tonawanda, New York, United States Massage Envy Full time

    Job DescriptionAt Massage Envy, we're seeking a highly motivated and results-driven Sales Manager to join our team. As a Sales Manager, you will be responsible for leading a team of sales professionals to achieve sales goals and drive business growth.Key Responsibilities:Lead a team of sales professionals to achieve sales goals and drive business...

  • Sales Representative

    3 weeks ago

    Tonawanda, New York, United States Tarbell Management Group Full time

    Job Title: Field Sales RepresentativeWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at Ohserase Manufacturing, LLC. As a Field Sales Representative, you will play a vital role in promoting and selling our products directly to retailers, distributors, and consumers.Key Responsibilities:Manage and execute trade...

  • Commercial HVAC Sales Engineer

    3 weeks ago

    Tonawanda, New York, United States NOCO Energy Corp. Full time

    Job SummaryWe are seeking a skilled Commercial HVAC Sales Engineer to join our team at NOCO Energy Corp. The ideal candidate will have a strong background in commercial HVAC systems and design-build projects, with a proven track record of successful sales and customer relationship management. Key ResponsibilitiesBuild and nurture long-term relationships with...

  • Debt Collection Account Manager

    2 weeks ago

    North Tonawanda, New York, United States Aleron Full time

    About the Role:We are seeking a highly skilled Account Executive to join our Revenue Team at Aleron. As an Account Executive, you will be responsible for moving prospects through the sales process, from discovery calls to signed contracts. You will work closely with our top talent to ensure a smooth trial and onboarding process, and will be responsible for...

  • Sales Associate

    3 weeks ago

    North Tonawanda, New York, United States Spencer Gifts - Spirit Halloween Full time

    Job Summary: We are seeking a Sales Associate to support our Store Management Team in the setup, merchandising, and teardown of a seasonal Spirit Halloween store.Key Responsibilities:Maintain Guest Services as per Company Standards.Support the Store Management Team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS...

  • Customer Service Support Lead

    2 weeks ago

    North Tonawanda, New York, United States Thruway Full time

    Job SummaryThe Customer Service Support Lead will be the primary point of contact for key customers, providing exceptional support and ensuring their needs are met. This role requires a strong understanding of customer needs, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesSolve customer complaints and...

  • Product Development Manager

    3 weeks ago

    Tonawanda, New York, United States Human Castle Full time

    Product Manager - Research and DevelopmentHuman Castle is assisting a global leader in process equipment manufacturing in the acquisition of a Product Manager for Research and Development. This is a permanent hire role with exceptional benefits and a compensation package including two bonuses. The estimated yearly compensation for this role is around...

  • Retail Sales Specialist

    3 weeks ago

    Tonawanda, New York, United States Asurion Full time

    Unlock Your Potential as a Retail Sales TechnicianAt Asurion, we're on a mission to empower our customers to get the most out of their devices, appliances, and connections. As a Retail Sales Technician, you'll play a vital role in delivering exceptional customer experiences and driving sales growth in our retail stores.Key Responsibilities:Provide technical...

  • Operations Manager

    4 weeks ago

    North Tonawanda, New York, United States TDG Transit Design Group Inc Full time

    About TDG Transit Design Group IncTDG Transit Design Group Inc is a global leader in building complete interior and exterior lighting systems for rail applications. Our company has been presenting innovative lighting solutions to the rail and public transportation industries since 1989.Job Title: Site ManagerWe are now looking for a capable Site Manager for...

  • RV Sales Representative

    3 weeks ago

    North Tonawanda, New York, United States Colton RV I Full time

    Job OverviewColton RV I is seeking a highly motivated and results-driven RV Sales Associate to join our dynamic sales team. As a key member of our team, you will be responsible for creating an exceptional buying experience for our customers, meeting and exceeding sales goals, and establishing strong relationships with our customers and colleagues.Key...

  • Bar Support Specialist

    2 weeks ago

    North Tonawanda, New York, United States Envision Benefits Group LLC Full time

    Bar Back Job DescriptionDistrict 37 Kitchen & Taphouse is a dynamic restaurant seeking a skilled Bar Back to support our bartenders and ensure the smooth operation of our bar area.Key Responsibilities:Assist bartenders in preparing and serving beverages to guests in a timely manner.Restock bar supplies, including glassware, garnishes, and napkins.Maintain...

  • Retail Sales Specialist

    3 weeks ago

    Tonawanda, New York, United States Asurion Full time

    Retail Sales SpecialistKey Responsibilities:Provide technical expertise and repair customer electronic devicesDeliver award-winning, personalized customer experiencesEnhance customer experience with our 'serve, solve, and sell' methodUpsell Asurion product and achieve sales goalsContribute & support in market, based on needs of the business and store...

  • Security Sales Specialist

    3 weeks ago

    North Tonawanda, New York, United States ADVANCED ALARM INC Full time

    Job OpportunityWe are seeking a highly motivated and experienced sales professional to join our team at Advanced Alarm Inc. Our ideal candidate will possess a strong background in outside sales, cold calling, and lead referral relationships.Key Responsibilities:Develop and maintain a strong client base through outside sales calls and lead referral...

  • Bar Support Specialist

    3 weeks ago

    North Tonawanda, New York, United States Envision Benefits Group LLC Full time

    {"title": "Bar Back", "description": "Bar Back Job DescriptionDistrict 37 Kitchen & Taphouse is a dynamic and vibrant restaurant that has recently opened in North Tonawanda. We are currently seeking a skilled Bar Back to join our team.The Bar Back position is responsible for supporting our bartenders and ensuring the smooth operation of our bar area. Key...

After Sales Technical Support Manager

2 months ago

North Tonawanda, New York, United States Armstrong Fluid Technology Full time
Job Title: After Sales Technical Support Manager

Armstrong Fluid Technology is seeking a highly skilled After Sales Technical Support Manager to lead our team in delivering exceptional customer service and support in the Americas.

Key Responsibilities:
  • Develop and implement effective warranty and technical support workflows to ensure swift issue resolution.
  • Collaborate with global teams to enhance operational efficiency and streamline processes.
  • Maintain a robust staffing and training program to ensure prompt 24-hour customer response.
  • Foster alignment with Engineering, Quality Control, and Operations to elevate service standards.
  • Partner with Sales to enhance customer satisfaction and mitigate financial impacts through proactive service strategies.
Customer Satisfaction and Team:
  • Monitor and enhance customer satisfaction metrics through proactive resolution strategies.
  • Cultivate a dynamic team environment that champions high-quality, customer-directed service and support.
  • Establish clear KPIs and transparent performance management frameworks for continuous improvement.
Training and Development:
  • Develop comprehensive service training materials and conduct sessions for internal teams, partners, engineers, and end-users.
  • Support new product launches through active involvement in Stage Gate offer development processes.
Requirements:
  • Minimum 10 years of experience in managing After Sales Support operations, preferably in a global context.
  • Bachelors degree preferred.
  • Proven track record in leading cross-functional teams and driving impactful change.
  • Strong technical proficiency in HVAC products and systems; familiarity with Asset Management Systems is advantageous.
  • Ability to interpret construction drawings and schematics, and effectively communicate technical information to diverse audiences.

At Armstrong Fluid Technology, you will be at the forefront of innovation in HVAC technology, shaping customer experiences and driving operational excellence across the Americas. We offer a collaborative work environment, opportunities for professional growth, and a commitment to delivering industry-leading service and support.