IT Support Specialist
1 day ago
We are seeking a highly skilled and motivated IT Helpdesk Technician to join our team at Tidal Basin. The ideal candidate will be responsible for providing top-notch technical support to end-users, addressing support tickets, and handling phone calls related to IT issues.
Key Responsibilities:
Ticket Management:
Monitor and manage incoming support tickets, prioritizing and addressing them based on severity and impact on business operations.
Ensure timely resolution of technical issues to meet service level agreements (SLAs).
Phone Support:
Respond to and resolve IT-related inquiries received via phone calls, providing clear and concise instructions to end-users for issue resolution.
Deskside Support:
Work directly with users to respond to and resolve hardware and software issues.
Collaborative Teamwork:
Work collaboratively with other IT team members to share knowledge and best practices, participating actively in team meetings and contributing to problem-solving discussions.
Technical Expertise:
Demonstrate proficiency in troubleshooting hardware, software, and network issues, utilizing expertise in Office 365 to resolve user-related problems and provide support.
Communication Skills:
Communicate effectively with end-users to understand and diagnose issues, providing user-friendly explanations of technical solutions to non-technical staff.
After-Hours Rotation:
Participate in an after-hours rotation schedule to provide support outside regular business hours, being available for on-call support as needed.
Requirements:
- 5 years of demonstrated IT support experience
We are an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.-
Technical Support Specialist
20 hours ago
Lake Mary, Florida, United States Tech Providers Full timeJob SummaryWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Tech Providers. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesProvide technical support to...
-
Escrow Support Specialist
3 weeks ago
Lake Mary, Florida, United States BCForward Full timeJob OverviewBCforward is seeking a highly motivated Escrow Support Specialist to join our team. As an Escrow Support Specialist, you will play a critical role in ensuring the smooth operation of our escrow services.Key Responsibilities:Provide centralized clerical processing of all documents connected with the initiation or closing of timeshare...
-
Administrative Support Specialist
2 weeks ago
Lake Mary, Florida, United States PSG Global Solutions Careers Full timeAbout PSG Global Solutions CareersWe're seeking a highly skilled Administrative Support Specialist to join our team in the Telecommunications industry. As an Admin Support Clerk, you will play a crucial role in ensuring the accuracy and timeliness of State and Local Tax registrations for our regulated and non-regulated companies.Key ResponsibilitiesManage...
-
Technical Support Specialist
1 day ago
Lake Mary, Florida, United States Tech Providers Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Tech Providers. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTechnical Support: Provide technical support to clients via phone, email, and chat, resolving...
-
IT Support Specialist II
1 month ago
Lake Mary, Florida, United States Frontline Insurance Managers, Inc. Full time{"title": "IT Support Specialist II", "description": "IT Support Specialist IIFrontline Insurance Managers, Inc. is seeking a skilled IT Support Specialist II to join our Service Desk team. As an IT Support Specialist II, you will play a crucial role in providing advanced technical assistance, supporting project needs, and managing application monitoring.Key...
-
Healthcare Support Specialist
1 month ago
Lake Mary, Florida, United States Serenity Healthcare, LLC Full time{"title": "Customer Care Specialist", "description": "About the RoleSerenity Healthcare, LLC is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed.Key ResponsibilitiesBuild relationships with patients based on gratitude and empathy.Provide one-on-one...
-
Healthcare Support Specialist
1 month ago
Lake Mary, Florida, United States Serenity Healthcare, LLC Full time{"title": "Customer Care Specialist", "description": "About the RoleSerenity Healthcare, LLC is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed.Key ResponsibilitiesBuild relationships with patients based on gratitude and empathy.Provide one-on-one...
-
After-School Support Specialist
3 weeks ago
Lake Mary, Florida, United States Wyndy LLC Full timeAbout the RoleWe are seeking an enthusiastic and dedicated individual to provide support in an after-school setting in Lake Mary, FL. As an after-school support specialist, you will play a vital role in assisting students with their academic and personal development.Key ResponsibilitiesSupervise activities and ensure a safe and inclusive environment for...
-
Administrative Support Specialist
3 weeks ago
Lake Mary, Florida, United States PSG Global Solutions Careers Full time{"h1": "Tax Compliance Specialist","p": "At PSG Global Solutions Careers, we are seeking a highly skilled Tax Compliance Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring accurate and timely submissions of all State and Local Tax registrations for our regulated and non-regulated companies. Your primary...
-
Order Entry Specialist
2 hours ago
Lake Mary, Florida, United States ABI Document Support Services, Inc. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Order Entry Specialist to join our team at ABI Document Support Services, Inc. The successful candidate will be responsible for processing new orders, verifying customer and billing information, and ensuring accurate data entry.This is a full-time position with a work schedule of Monday through...
-
Lake Mary, Florida, United States The Bank of New York Mellon Full timeJob SummaryWe are seeking a highly skilled and experienced Endpoint Application Infrastructure Support Specialist to join our Production Services End Point Security team in Pittsburgh, PA - HYBRID. As a key member of our team, you will be responsible for providing proactive, responsive, and preventative support for our endpoint security platforms, including...
-
Client Support Representative
2 months ago
Lake Mary, Florida, United States CNA Financial Corporation Full timeJoin Our Team as a Customer Service SpecialistAt CNA Financial Corporation, we are seeking a dedicated Customer Service Specialist to enhance our Retail and Insurance divisions. In this role, you will serve as a crucial Business Partner, executing a range of responsibilities aligned with our operational standards.Your Key Responsibilities Include:Efficiently...
-
Application Support Specialist
4 weeks ago
Lake Mary, Florida, United States Genesis10 Full timeJob Title: Application Support AnalystWe are seeking a skilled Application Support Analyst to join our team at Genesis10. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting expertise to our clients.Key Responsibilities:Provide technical support and troubleshooting for digital...
-
Administrative Support Specialist
19 hours ago
Lake Mary, Florida, United States ECPI University Full timeJob SummaryECPI University is seeking a highly organized and customer-focused Administrative Assistant to provide exceptional support to students and visitors on our Orlando, FL campus.Key ResponsibilitiesGreet and assist students and visitors in a friendly and professional mannerPerform a variety of administrative tasks to support the efficient daily...
-
Administrative Support Specialist
1 day ago
Lake Mary, Florida, United States ECPI University Full timeAdministrative Assistant Opportunity at ECPI UniversityECPI University is seeking a highly organized and customer-focused individual to join our team as an Administrative Assistant. This role will provide exceptional support to students and visitors on our Orlando, FL campus.Key Responsibilities:Greet and assist students and visitors in a friendly and...
-
Client Support Specialist
4 weeks ago
Lake Mary, Florida, United States TTI of USA, Inc. Full timeJob Description:As a Client Account Administrator at TTI of USA, Inc., you will play a crucial role in providing exceptional support to our clients, investment managers, and transfer agents. Your primary responsibility will be to process trade instructions and related transactions in a timely and accurate manner.Key Responsibilities:Provide professional...
-
Pedagogical Specialist
4 weeks ago
Lake Mary, Florida, United States Phoenix Technologies Full timeJoin Our Team as a Pedagogical Specialist!We are seeking a dedicated and passionate pedagogical specialist to join our team at the St. Christophorus Pfullendorf childcare facility. As a pedagogical specialist, you will play a vital role in creating a nurturing and supportive environment for children to thrive.Key Responsibilities:Develop and implement...
-
Technical Support Specialist
24 hours ago
Lake Mary, Florida, United States Eliassen Group Full timeJob OverviewWe are seeking a skilled and dedicated professional to join our Production Services, Workplace Technology Support Team. This role focuses on supporting our global messaging and collaboration environment, ensuring continuous support and seamless communication across our organization.Key ResponsibilitiesProvide comprehensive support for secure...
-
Technical Support Specialist
2 weeks ago
Lake Mary, Florida, United States Eliassen Group Full timeJob Title: Technical Support AnalystWe are seeking a skilled and dedicated professional to join our Production Services, Workplace Technology Support Team. This role primarily focuses on supporting our global messaging and collaboration environment.Key Responsibilities:Provide comprehensive support for secure messaging technologies, including PGP, TLS, IRM,...
-
Client Support Specialist
3 weeks ago
Lake Mary, Florida, United States TTI of USA, Inc. Full timeJob Description:As a Client Account Administrator at TTI of USA, Inc., you will play a crucial role in providing exceptional support to our clients, investment managers, and transfer agents. Your primary responsibility will be to process trade instructions and related transactions in a timely and accurate manner.Key Responsibilities:Process trade...