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Ticket Sales Support Specialist
2 months ago
Daytona International Speedway is a premier motorsports venue recognized for its excellence, having received the SportsBusiness Journal's esteemed Sports Facility of the Year award. Known as the home of "The Great American Race" - the DAYTONA 500, this expansive 500-acre complex hosts a variety of racing events, making it the "World Center of Racing." The venue features a diverse calendar of major racing weekends, including the Rolex 24 At DAYTONA, the DAYTONA Supercross, and the Coke Zero Sugar 400. The Speedway is also a hub for various events such as track tours, concerts, and community gatherings.
The Ticket Office at Daytona International Speedway is looking for Ticket Operations Associates to support ticket sales and customer service initiatives.
Key Responsibilities:
- Assist in the sales and service of daily tours.
- Utilize Needs-Based Selling techniques to enhance customer satisfaction and provide tailored solutions.
- Stay informed about upcoming events, promotions, and sales strategies to effectively communicate with customers.
- Manage the creation, sale, and processing of unique ticket experiences using ticketing software.
- Operate various office equipment, including computers and calculators.
- Support offsite ticket sales and promotional activities.
- Excellent communication abilities.
- Commitment to delivering outstanding customer service.
- Experience handling cash and credit transactions.
- Positive and professional demeanor.
- Ability to engage with customers effectively.
- Familiarity with racing events and venue operations is advantageous.
- Willingness to work flexible hours, including evenings and weekends.
- Major racing events at Daytona International Speedway.
We offer a dynamic work environment where your skills and enthusiasm can flourish. Our commitment to employee growth and well-being is reflected in our competitive salary and comprehensive benefits package.
NASCAR is dedicated to creating a diverse workplace where every employee feels valued and empowered. We are an Equal Opportunity Employer and welcome applicants from all backgrounds.