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Disaster Recovery Technician
2 months ago
We are seeking a highly skilled and experienced Restoration Technician to join our team at Rainbow International. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their properties are restored to a safe and habitable condition.
Key Responsibilities:- Develop and maintain a thorough understanding of water restoration, mold remediation, and fire damage clean-up procedures, adhering to IICRC standards and Rainbow International's protocols.
- Establish and maintain a schedule to ensure timely delivery of services, prioritizing customer needs and expectations.
- Respond to water jobs, initiating water mitigation efforts in accordance with established procedures and protocols.
- Communicate effectively with customers, providing clear explanations of scope of work and reviewing necessary paperwork.
- Maintain all company restoration and cleaning equipment, ensuring they are clean, properly maintained, and readily available for use.
- Perform marketing tasks to promote additional services and develop new business opportunities, as required.
- Perform other duties as needed, including cross-training in related positions.
- Previous restoration and construction experience is highly desirable, but not mandatory.
- Valid Driver's License is required.
- Must pass a background check, drug screen, and clean driving record.
- Able to lift and/or move up to 100 pounds.
- Proficient in computer software, including word processing, business software, and spreadsheet applications.
- Excellent communication and interpersonal skills.
Rainbow International offers a comprehensive benefits package, including dental and vision insurance, available after a probationary period.