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Account Representative

2 months ago

Knoxville, Tennessee, United States Daikin Full time
About the Role

We are seeking a highly skilled and motivated Account Representative to join our team at Daikin Applied. As a key member of our sales team, you will be responsible for developing and maintaining customer relationships, selling preventative maintenance contracts, and providing recommendations for service and repair work for HVAC systems.

Key Responsibilities
  • Partner closely with Independent Manufacturers Representatives, District Office and Service Center Managers, sales colleagues, the parts team, and our technicians to meet sales goals and drive business growth.
  • Meet sales targets through the development of existing customers and prospecting new business opportunities.
  • Compile lists of prospective customers for use as sales leads, based on information from Daikin installed equipment database, industry sources, business directories, vertical market information, or any other lead generation source.
  • Travel throughout assigned territory to call on regular and prospective customers to solicit orders, build customer relationships, and follow up on customer concerns.
  • Prepare cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations. Verifies and quotes prices, credit terms, and prepares sales contracts for orders obtained.
  • Perform tests and conduct surveys on competitive products in order to determine the need for product alterations or the development of new products.
  • Prepare reports of pipeline, sales activity and business plans.
  • Identify and implement tools and resources to assist in sales efforts (e.g. energy rebates, estimated payoffs, ROI).
Requirements
  • High School Diploma or equivalent.
  • 3+ years of related sales experience.
  • Strong written and verbal communication skills.
  • Working knowledge of Microsoft Office Suite.
  • Strong organization, problem-solving, and customer service skills.
  • Demonstrated ability to influence the market.
  • Ability to travel territory daily.
  • Valid Driver's License and acceptable Motor Vehicle Record.
  • HVAC industry experience.
Preferred Qualifications
  • Bachelor's degree in engineering or related field.
  • Experience with Salesforce or any other sales tracking software.
  • Prior experience creating sales proposals, quotes, and reviewing contracts.
  • Commercial HVAC industry experience.