Customer Service Advocate
6 days ago
About the Role
Insight Global is a leader within the logistics industry seeking a highly skilled Customer Service Representative to join their team. This resource will be responsible for delivering exceptional customer service to external automotive customers and internal business partners, ensuring a seamless end-to-end experience.
Responsibilities
- Provide verbal and written communication via phone support and email correspondence.
- Monitor various processes, including delivery routes and related changes.
Requirements
- Logistics and/or supply chain industry experience.
- Bilingual proficiency.
- 1+ years of experience as a Customer Service Representative within a call center environment.
- High school diploma or equivalent.
- Proficiency in utilizing Microsoft Office programs such as Outlook and Word.
- Excellent communication skills and ability to resolve issues in a timely and professional manner.
Estimated Salary Range: $40,000 - $60,000 per year
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