Patient Access Liaison/Call Center Representative

1 week ago


Akron, Ohio, United States Summa Health System Full time

As a key member of our team at Summa Health System, you will play a vital role in ensuring seamless patient access to our services. Your responsibilities will include:

Key Responsibilities:
  • Assisting callers and patients with way-finding, appointment scheduling, and pre-service registration
  • Verifying insurance coverage and collecting co-pays
  • Referring patients to physicians and screening patient symptoms
  • Scheduling classes and providing patient education

With a strong focus on customer service, you will be the first point of contact for patients and families, providing a warm and welcoming experience. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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