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Automotive Warranty Coordinator
2 months ago
Warranty Administrator Assistant
**Job Summary:**
The Automotive Warranty Administrator Assistant plays a vital role in ensuring the dealership receives accurate and timely compensation for warranty work. This position requires strong administrative, organizational, and communication skills to coordinate with vendors, manufacturers, and customers.
**Key Responsibilities:**
* Prepare, flag, submit, and follow up on warranty claims to ensure timely payment
* Coordinate with vendors and manufacturers to receive replacement parts
* Communicate with customers and service technicians to define warranty claim resolution and set expectations
* Prepare, review, and process warranty claims
* Follow up on claims to ensure service delivery and compensation
* Schedule warranty appointments and educate customers on expectations
* Stay up-to-date on factory recalls, announcements, and procedures
**Requirements:**
* At least one year of experience in a similar position with knowledge of automotive parts and service
* Ability to work in a fast-paced environment handling multiple projects
* Excellent administrative, organizational, and communication skills
* Strong math skills
* Willingness to submit a background check and drug screening prior to employment
**What We Offer:**
* Competitive benefits package
* Opportunities for growth and advancement
* Training and development programs
* Free college education courses for employees and their families
**About Livermore Ford:**
Livermore Ford is a leading automotive dealership committed to providing exceptional customer service and support. We offer a dynamic work environment and opportunities for growth and development.
