![Umansky Auto Group](https://media.trabajo.org/img/noimg.jpg)
Service Appointment Coordinator
2 months ago
The Livermore Auto Mall is seeking a highly motivated and customer-oriented individual to join our team as an Automotive Service Call Center Representative. In this role, you will be responsible for providing exceptional customer service and support to our automotive service clients. Your primary objective will be to assist customers with their inquiries, schedule service appointments, and ensure a seamless experience throughout the entire process. This position requires excellent communication skills, a strong automotive knowledge base, and the ability to handle multiple tasks simultaneously.
Responsibilities:
- Respond promptly and professionally to incoming calls from customers regarding automotive service-related questions, concerns, and appointment scheduling.
- Provide accurate and detailed information about our automotive services, including pricing, availability, and service options.
- Assist customers in troubleshooting basic automotive issues over the phone, offering guidance and recommendations when appropriate.
- Schedule service appointments based on customer preferences, ensuring efficient allocation of resources and timely completion of services.
- Maintain accurate and up-to-date customer records, including contact information, service history, and any relevant notes or special requests.
- Follow up with customers to ensure their satisfaction with the service provided and address any additional concerns or questions they may have.
Requirements
- High school diploma or equivalent; additional education or certification in automotive technology is a plus.
- Proven experience in a customer service or call center role, preferably within the automotive industry.
- Strong knowledge of automotive systems, parts, and maintenance procedures.
- Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
- Exceptional problem-solving and decision-making abilities, with a focus on providing effective solutions to customer inquiries and concerns.
- Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and accuracy.
- Strong interpersonal skills and the ability to build rapport with customers, colleagues, and service technicians.
- Flexibility to work evenings, weekends, and holidays as required.
We offer competitive compensation, comprehensive benefits, and a supportive work environment. If you are passionate about providing exceptional customer service and have a strong automotive background, we encourage you to apply for this exciting opportunity.
This position can lead to promotions to other positions with in the company based on performance.
We offer competitive compensation, comprehensive benefits, and a supportive work environment. If you are passionate about providing exceptional customer service and are looking to grow in the automotive industry, we encourage you to apply for this exciting opportunity.
The BDC/Call Center Rep Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $20.00 plus Incentives for appointments shown and hitting national CSI.
-
Service Coordinator-Livermore
2 months ago
Livermore, United States Hitachi Data Systems Full timeDescription Job title: Service Coordinator Location: HAC-Livermore, CA Reports to: Service Operations Manager Summary of the position: This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and...
-
Office Coordinator
1 week ago
Livermore, California, United States Ultimate Staffing Services Full timePosition OverviewWe are seeking several Office Coordinators to become part of our team at Ultimate Staffing Services. The ideal candidates will possess a friendly demeanor and a diverse skill set in administrative support. This position will initially be on a contract basis, with the potential to transition into a permanent role.Compensation: $20-$22/hrWork...
-
Automotive Service Scheduling Specialist
1 week ago
Livermore, California, United States Umansky Auto Group Full timeUmansky Auto Group is in search of a dedicated and customer-focused individual to take on the role of Automotive Service Appointment Coordinator. In this position, you will be tasked with delivering outstanding customer support and assistance to our automotive service clientele. Your main goal will be to aid customers with their questions, arrange service...
-
Automotive Service Scheduling Specialist
4 days ago
Livermore, California, United States Umansky Auto Group Full timeOverview:The Umansky Auto Group is in search of a dedicated and customer-focused individual to fill the role of Automotive Service Scheduling Specialist. This position is pivotal in ensuring our clients receive outstanding service and support related to their automotive needs. Key Responsibilities:As an Automotive Service Scheduling Specialist, your main...
-
Sales and Service Coordinator
2 months ago
Livermore, United States Sephora Full timeJob ID: 251854Store Name/Number: CA-Plaza 580 (2140)Address: 4342 Las Positas Rd, Livermore, CA 94551, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we strive to enhance national security through innovative solutions. Our diverse workforce is dedicated to addressing the most pressing challenges facing our world today.CompensationThe hourly pay for this position is $43.67. This figure serves as a general guideline, with various factors...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our team comprises some of the brightest minds, working collaboratively to address complex challenges and contribute to a safer world.Position SummaryWe are seeking an Administrative Specialist to provide...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our diverse team is committed to fostering an inclusive environment that values unique perspectives and experiences.CompensationThe hourly pay for this position is $43.67. This range serves as a general guideline,...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing the security of the United States through innovative solutions. Our diverse workforce collaborates to tackle significant challenges, making a positive impact on the world.Position SummaryWe are seeking an Administrative Specialist IV to provide essential support...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative scientific solutions. Our diverse workforce is committed to fostering an inclusive environment that values the unique contributions of each individual.Compensation InformationThe hourly pay rate for this position is $43.67....
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our team comprises some of the brightest minds in the industry, committed to making a significant impact on the world.We prioritize a diverse and inclusive workforce, recognizing that varied perspectives and...
-
Automotive Service Scheduling Specialist
4 days ago
Livermore, California, United States Umansky Auto Group Full timeUmansky Auto Group is in search of a dedicated and customer-focused individual to fill the role of Automotive Service Call Center Representative. In this position, you will play a crucial role in delivering outstanding customer service and support to our automotive service clientele. Your main goal will be to assist customers with their inquiries, arrange...
-
Service Manager
3 months ago
Livermore, United States All-Guard Alarm Systems, Inc. Full timeJob DescriptionJob DescriptionPosition Overview: The Service Manager is responsible for the direct management of our customer-facing All-Guard Alarm Systems team, which includes Services Dispatcher/Coordinator, Service Technicians, and Fire Inspectors. This role entails hiring, performance management, leadership, and successful resolution of customer-related...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to making a significant impact on global security through innovative solutions. Our team comprises some of the brightest minds, committed to fostering a diverse and inclusive workplace that values unique perspectives and experiences.Position OverviewWe are seeking an...
-
Environmental Services Coordinator
21 hours ago
Livermore, California, United States The Watermark at Rosewood Gardens Full timeAbout The Watermark at Rosewood GardensWe are a premier retirement community dedicated to providing exceptional care and services to our residents. Our community is designed to feel like a favorite Bed & Breakfast, with a high standard of care and friendly, fun, and caring staff.Our MissionWe are committed to keeping our communities healthy and our residents...
-
Office Operations Coordinator
22 hours ago
Livermore, California, United States Ultimate Staffing Services Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to support our team with a variety of administrative tasks. The successful candidate will assist with day-to-day operations, manage office activities, and provide general administrative support.Key ResponsibilitiesProvide administrative support to the team, including...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our team comprises some of the brightest minds in the industry, committed to creating impactful advancements that benefit society.We prioritize a diverse and inclusive workforce, fostering a culture that celebrates...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our team comprises some of the brightest minds, committed to making a positive impact on the world.We pride ourselves on fostering a diverse and inclusive workplace that values the unique perspectives and talents of...
-
Livermore, California, United States Lawrence Livermore National Laboratory Full timeCompany OverviewAt Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our diverse workforce is committed to creating a positive impact on the world, and we value the unique perspectives and talents of each individual.Compensation InformationThe hourly pay range for this position is as...
-
Junior Project Coordinator
5 days ago
Livermore, California, United States Paradise Door and Service, Inc. Full timeProject Management Assistant Role at Paradise Door and Service, Inc.We are looking for a Project Management Assistant to become a vital part of our team at Paradise Door and Service, Inc., a subcontractor in the construction sector. Our organization collaborates with esteemed clients to provide exceptional architectural solutions while adhering to budgetary...