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Night Auditor-Renaissance Raleigh Hotel

2 months ago

Raleigh, North Carolina, United States Hotel Resource Full time

Job Summary:

We are seeking a Night Auditor to join our team at the Renaissance Raleigh Hotel. As a Night Auditor, you will be responsible for processing credit card transactions, handling phone calls, verifying room availability, and performing check-in and check-out procedures.

Responsibilities:

  • Process credit card transactions and other payments for the day
  • Handle phone calls, transfer calls, and make reservations
  • Verify and balance hotel room availability
  • Perform check-in and check-out procedures
  • Administer guest payment policies and review errors from the day shifts
  • Prepare folios for departing guests
  • Maintain the lobby appearance and assist with breakfast setup
  • Be familiar with hotel emergency procedures

Requirements:

We are looking for a Night Auditor who is proactive, responsive, and caring. You should have a keen sense of responsibility and enjoy working independently. If you have a passion for serving others and a winning personality, this role may be perfect for you.

Benefits:

We offer competitive wages and a comprehensive benefit package, including medical, dental, and vision plans, life insurance, and 401K options. Our company culture is based on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment and hire the best associates in the market.