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Night Auditor

1 month ago

Raleigh, North Carolina, United States Concord Hospitality Full time
Role Responsibilities:
As a Front Desk Night Auditor, you will be responsible for providing exceptional hospitality to our guests by:
1. Processing credit card transactions and other (restaurant, events, lounge) for the day
2. Handling phone system, transferring calls, and reservations
3. Verify, balance and review hotel room availability
4. Perform Check-in and Check-out procedures
5. Administer guest payment policies and look for errors from the day shifts
6. Prepare folios for the morning departing guests
7. Maintain overall lobby appearance and assist with AM breakfast set up if needed
8. Be versed in all hotel emergency procedures

Benefits (Full Time Associates only):
We offer competitive wages and a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and hire the best associates in the market. We value our associates and provide opportunities for growth and development. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.