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Client Support Coordinator
2 months ago
Position Overview: The Client Case Manager role is essential to fulfilling our mission of promoting life-affirming choices. The perfect candidate will be detail-oriented, motivated, and empathetic. This position is challenging yet immensely rewarding, as it allows you to play a pivotal role in guiding individuals towards positive decisions for their futures. We seek individuals with high emotional intelligence who can provide stability and support in the midst of our clients' often tumultuous circumstances.
Key Responsibilities:
- Engage in daily prayer for the mission of Coalition for Life.
- Coordinate and schedule meetings with clients.
- Participate in a rotating on-call system for client management.
- Maintain ongoing communication with clients through various channels throughout their journey in the Women's Care Connect program.
- Collaborate with external organizations on behalf of clients.
- Accurately input and update client records in an online database.
- Support clients throughout their pregnancies by understanding their unique needs and assisting in setting their objectives.
- Conduct, interpret, and document medical-grade pregnancy assessments.
- Manage a diverse and dynamic caseload of clients from different backgrounds.
- Ensure a clean and organized workspace at all times.
- Keep meticulous inventory of supplies and reorder as necessary.
Qualifications:
- A Bachelor's degree or a minimum of one year of relevant experience in social work, case management, or a related women's ministry.
- Advanced degrees or certifications from accredited institutions may substitute for experience.
