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PC Depot Engineer II
2 months ago
We are seeking a highly skilled PC Depot Engineer II to join our team at R3 LLC. As a key member of our client services team, you will play a critical role in delivering best-in-class solutions for our clients' IT needs.
Key Responsibilities- Configure, modify, and repair computer hardware, software, and peripherals to ensure optimal performance.
- Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
- Install and customize desktop applications to meet user needs.
- Direct unresolved issues to the next level of support personnel.
- Maintain accurate documentation of client PC setups and ensure inventory is properly maintained, organized, and documented.
- Implement full IT Asset Lifecycle for all client and internal machines.
- Manage internal and client hardware inventories of computers and peripherals.
- Record technical issues and solutions in logs.
- Ability to deliver excellence independently and as a team in a fast-paced environment.
- Competence in the most recent versions of Microsoft Operating Systems and Microsoft Office 365 and Active Directory.
- Familiarity with hardware upgrades and repairs, such as memory upgrades, hard drive swaps, and other internal PC components.
- Solid working knowledge of the Windows Operating System.
- Hands-on experience performing work related to disk encryptions, image creations, image deployments, Apple products, Office365 and Microsoft Office Applications.
- A minimum of one technical certification, such as A+ or an Associate's Degree related to Computer Science/IT or working towards a degree related to Computer Science/IT.
- Strong communication skills.
- Competitive wages to reflect your experience and skills.
- Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
- 401(k) with company match to help you plan for the future.
- Flexible time off policies to ensure you maintain a healthy work-life balance.
- Remote work opportunities to work wherever you want.
- We are committed to creating a positive impact on society and contributing to a better world.
- We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
R3 LLC is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates from all backgrounds.
