Cochlear Engagement Manager
24 hours ago
Cochlear Americas is seeking a highly motivated and experienced Engagement Manager to join our team. As a key member of our sales and marketing team, you will be responsible for executing industry-leading medical device B2C sales through the application of complex sales techniques to drive territory strategy and achieve yearly sales revenue targets.
Key Responsibilities- Engage with candidates and professional partners to promote Cochlear's product portfolio and drive sales growth.
- Develop and implement local consumer marketing and candidate nurture strategies to grow the market for Cochlear implantable technology.
- Manage and develop mentoring volunteers to support sales efforts.
- Provide candidate communication through various channels, including in-person, virtual, email, and phone.
- Report issues via the Cochlear complaint management system and provide detailed descriptions for follow-up and closure.
- Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, and customer needs.
- Establish strong relationships with key people in the assigned territory geography, including candidates, audiologists, surgeons, scheduling coordinators, and volunteers.
- Ensure all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws, and regulations.
- Maintain accurate documentation of all sales activities and customer interactions in compliance with Cochlear's policies.
- Manage territory expenses to budget and allocate appropriate company resources to achieve territory sales success.
- Develop and implement quarterly strategic plans to achieve objectives.
- Submit territory information in a timely manner for the content of the territory month-end report.
- Bachelor's Degree or equivalent work experience.
- 2-3 years of experience in sales, marketing, or a related field.
- Demonstrated ability to work independently with minimal supervision.
- Ability to lift a minimum of 30 pounds.
- Current and valid driver's license.
- Willingness and ability to travel up to 60% of the time with overnight stays and weekends.
- Strong computer skills with experience in various software packages, including Microsoft Suite and web-based applications.
- Ability to work and adapt in a fast-paced environment and balance/mange multiple, changing priorities while maintaining a high level of attention to detail.
- Excellent written and verbal communication skills, strong presentation skills, and ability to adjust communication and messaging to fit the audience.
Cochlear Americas offers a competitive salary range of $70,000 - $73,000 based on experience, with a $20,000 annual commission opportunity. Our benefit package includes medical, dental, vision, life, and disability insurance, as well as 401(K) matching with immediate vesting, paid time off, tuition reimbursement, maternity and paternity leave, employee stock purchase plan, and pet insurance.
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