Applications Specialist II
6 days ago
Wayne State University is seeking an experienced Applications Specialist II to join its team. As a key member of the Computing and Information Technology department, you will provide specialized support to meet the information and computing needs of assigned schools, colleges, or departments.
Key Responsibilities:- Plan, develop, and implement customer applications or enhancements, including researching and analyzing customer needs, modifying existing programs, and preparing documentation.
- Establish and maintain data tables, update and interpret data for report generation, and ensure the accuracy and integrity of data used by customers.
- Extract data from centralized applications and download information from various sources, including the internet, for analysis and report preparation.
- Collaborate with IT specialists, administrators, and unit heads to identify information needs and determine appropriate applications to support those needs.
- Provide first-tier support for assigned areas, responding to questions regarding desktop applications and common network and hardware issues, and resolving problems or coordinating solutions with technical staff.
- Provide specialized training for assigned areas on common desktop applications and/or specific applications unique to the area, and assist in the development and maintenance of training materials.
- Basic knowledge and experience with computer systems, applications programming, and report generation.
- Knowledge of basic business practices and information requirements of assigned areas.
- Skill in solving problems and generating and analyzing data.
- Ability to work effectively with technical and non-technical staff to interpret issues and translate them into workable solutions.
- Proficiency in the use of common desktop software and applications programming languages, typically acquired through formal education or equivalent experience in computer science.
- Demonstrated ability to understand specialized application requirements, maintain accurate and complete records, and generate standard and special reports from specialized databases.
Wayne State University is a premier, public, urban research university located in the heart of Detroit, Michigan. We offer a rich, high-quality education to students from all backgrounds and are committed to excellence, collaboration, integrity, diversity, and inclusion.
As a member of our team, you will have the opportunity to work with a diverse group of students, faculty, and staff, and contribute to the university's mission of providing exceptional educational opportunities that prepare students for success in a global society.
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