Customer Experience Specialist

6 days ago


White Bear Lake, Minnesota, United States Domino's Franchise Full time
Job Description

Company Overview

Domino's Franchise is a leading provider of pizza and food delivery services. With a strong commitment to customer satisfaction, we strive to provide a positive experience for our customers and employees alike.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering customer inquiries, and ensuring a positive experience for our customers.

Key Responsibilities

  • Provide exceptional customer service through phone, email, and in-person interactions
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with team members to achieve sales and customer satisfaction goals
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling to accommodate your needs
  • A fun and dynamic work environment


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