Customer Experience Representative

1 week ago


Newport Beach, California, United States UFC Gym Full time
Job Summary

**About the Role:**

The Customer Experience Representative will be responsible for delivering exceptional service to UFC Gym members, ensuring a positive and engaging experience throughout their membership journey.

Key Responsibilities:

  • Member Support: Provide timely and effective support to members via phone, email, and in-person, addressing their inquiries and concerns in a professional and courteous manner.
  • Account Management: Manage member accounts, including processing payments, updating contact information, and resolving any issues that may arise.
  • Communication: Communicate with members promptly and clearly, ensuring they are informed of any changes or updates to their account.
  • Team Collaboration: Work closely with the UFC Gym team to ensure seamless communication and a unified approach to member support.
  • Problem-Solving: Utilize strong problem-solving skills to resolve complex member issues, escalating concerns to senior team members as needed.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 1-4 years of customer-facing experience in a membership-based organization or similar environment.
  • Skills: Proficient in Microsoft Office Suite, excellent communication and interpersonal skills, and ability to work in a fast-paced environment.


  • Newport Beach, California, United States Agentmoby Full time

    **Job Summary**As a Customer Relations Representative with Agentmoby, you will play a vital role in generating exceptional client experiences that drive the growth of our insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this position.**Key Responsibilities:**Establish and maintain strong...


  • Newport Beach, California, United States Century Communities Full time

    About Century CommunitiesWe are a leading homebuilder and developer, dedicated to providing exceptional customer experiences and building a better way of life for our customers.Job SummaryWe are seeking a highly skilled and customer-focused Customer Relations Representative to join our team. As a key member of our customer service team, you will be...


  • Newport Beach, California, United States Newport Lexus Full time

    Job Summary:We are seeking a highly skilled and professional Customer Service Representative to join our team at Newport Lexus. As a key member of our front office staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide warm and welcoming greetings to visitors and clientsAnswer and...


  • Newport Beach, California, United States SusieCakes Holdings, LLC Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SusieCakes Holdings, LLC. As a Guest Service Team Member, you will be responsible for delivering exceptional guest experiences and ensuring that every customer leaves our bakery feeling valued and satisfied.Key Responsibilities:Maintain a...


  • Newport Beach, California, United States Animal Dermatology Clinic Full time

    About the RoleWe are seeking a highly skilled and customer-focused Veterinary Customer Service Representative to join our team at the Animal Dermatology Clinic. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our remote veterinary practices.Key ResponsibilitiesProvide exceptional customer service to clients...


  • Newport Beach, California, United States Jobot Full time

    About the RoleWe are seeking a highly organized and detail-oriented Commercial Lines Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their insurance needs are met.Key ResponsibilitiesRespond to client requests for...

  • Sales Associate

    4 days ago


    Newport Beach, California, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our customers' needs and preferences to...


  • Pismo Beach, California, United States The Cliffs Hotel and Spa Full time

    Job OverviewGuest Services Agent - The Cliffs Hotel & SpaThe Cliffs Hotel & Spa stands as the premier oceanfront destination on the Central Coast, offering breathtaking views of Pismo Beach. Become part of a dedicated team renowned for exceptional customer service that crafts unforgettable experiences for our valued guests.As a locally owned establishment,...


  • Newport Beach, California, United States Ace Hardware Full time

    Job DescriptionCROWN ACE HARDWAREWe are focused on providing world-class service to our customers and our employees. We thrive in a fun and challenging environment. Together with Ace, we are proud to have won the JD Powers Award for Customer Service 16 years. That's how we do it. Our Vision is to be "The most helpful hardware stores on the planet" by...


  • Newport Beach, California, United States David Misiego - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - Insurance Professional at David Misiego - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and contributing to the growth and success of our insurance agency.Key...


  • Newport Beach, California, United States Pacific Life Full time

    Job Overview: Pacific Life is seeking a talented Customer Service Specialist to join our team in the Consumer Markets Division. As a key member of our customer service team, you will be responsible for handling incoming inquiries and providing problem resolution related to transactions and technical questions for our policyholders. Key Responsibilities: ...


  • Newport Beach, California, United States Sovereign Lending Group Full time

    Opportunity for a Call Center AssociateSovereign Lending Group, a prominent national direct lender with over 17 years of industry experience, is seeking a dedicated Call Center Associate to enhance our sales operations.Key Responsibilities:Efficiently manage incoming customer callsEngage with pre-qualified borrowers and facilitate connections to licensed...


  • Newport Beach, California, United States Sovereign Lending Group Full time

    Position Overview: Call Center AssociateSovereign Lending Group, a prominent national direct lender with a strong track record of over 17 years, is seeking a dedicated Call Center Associate to contribute significantly to our sales operations.Key Responsibilities:Efficiently manage incoming customer inquiriesEngage with pre-qualified borrowers and facilitate...


  • Newport Beach, California, United States Sovereign Lending Group Full time

    Opportunity for a Call Center AssociateSovereign Lending Group, a prominent national direct lender with a rich history of over 17 years, is seeking a dedicated Call Center Associate to enhance our sales operations. As one of the Fastest Growing Privately Held Companies in America, we pride ourselves on our commitment to excellence and customer...


  • Newport Beach, California, United States Trinity Packaging Supply Full time

    **About Trinity Packaging Supply**We are a leading company that revolutionizes the packaging industry by leveraging innovative technology and a vast network of distribution centers. Our mission is to provide businesses with a wide range of packaging solutions at competitive prices and fast delivery.**Job Title: Order Fulfillment Specialist**We are seeking a...


  • Newport Beach, California, United States LanceSoft Full time

    Job Title: ReceptionistLocation: Newport Beach, CADuration: TemporaryHours: 8 am to 5 pm (Monday to Friday)Pay Range: $19.09-$22.07 Hourly on W2 (All Inclusive)Job Description:We are seeking a highly skilled and friendly Receptionist to join our team at LanceSoft. As a Receptionist, you will be responsible for providing exceptional customer service,...


  • Newport Beach, California, United States Newport Lexus Full time

    Job SummaryWe are seeking a highly skilled and professional Receptionist/Cashier to join our team at Newport Lexus. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Greet visitors and deliver exceptional customer service assistanceAnswer calls and...


  • Newport Beach, California, United States Club Pilates Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Studio Team Member - Sales and Operations. As a key member of our team, you will play a vital role in creating a welcoming and engaging environment for our members and prospective members.About Us:Club Pilates is a leading boutique fitness studio with a strong...


  • Newport Beach, California, United States HYATT Hotels Full time

    Front Desk AgentAs a valued member of the HYATT Hotels team, you will have the opportunity to work in a dynamic and fast-paced environment, making a real difference in the lives of our guests.Key Responsibilities:Guest Registration and Communication: Welcome guests, process registrations, and communicate hotel services and promotions in a professional and...


  • Long Beach, California, United States See's Candies Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative at See's Candies. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and...