Patient Food Services Director

4 days ago


Providence, Rhode Island, United States Aramark Full time

Job Summary

Aramark Healthcare+ is seeking a Patient Services Manager to support the Patient Food Services Operation in the Food & Nutrition Department at Lifespan Rhode Island Hospital, located in Providence, RI.

The ideal candidate will develop and execute dining solutions to meet patient and customer needs and tastes, while ensuring compliance with government-mandated nutritional standards.

This role will manage patient feeding, quality assurance, and drive patient satisfaction scores.

Key Responsibilities

  • Manage patient food service activities and implement/maintain programs to drive overall patient satisfaction.
  • Deliver strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs.
  • Drive patient satisfaction and maintain client relationships through rounding.
  • Supervise, staff, train, and manage the performance of the food service supervisors, diet office, kitchen, tray line or room service program, and patient meal delivery staff.
  • Serve as liaison between the dietetics staff and food service departments.
  • Recognize and adopt activities appropriate to the specific needs of the patient/resident population.
  • Coordinate activities related to menu distribution and other menu-related issues.

Requirements

  • Requires at least 1-2 years of food service management experience.
  • Bachelor's degree or equivalent experience.
  • Healthcare patient services management experience preferred.
  • Experience managing, motivating, and engaging a large workforce.
  • Proficiency with Microsoft Office programs required.
  • Excellent interpersonal, customer services, and organizational skills required.

About Aramark

Aramark is a leading provider of food and facilities services to healthcare, education, and business markets. We strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth.



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