E-Services Customer Support Agent Position

4 days ago


Elizabethtown, Kentucky, United States Glow Brands Corporate Full time
E-Services Customer Support Representative Job

We are seeking a highly skilled and motivated E-Services Customer Support Representative to join our team at Glow Brands Corporate. As a key member of our customer support team, you will be responsible for handling incoming interactions from customers and salons dealing with various issues.

Responsibilities
  • Handle incoming interactions from customers and salons.
  • Provide agent assistance, maintain social media, and perform other administrative tasks.
  • Provide excellent customer service by ensuring all client needs are met professionally.
  • Maintain minimum sales requirements.
  • Collaborate effectively with a team in an upbeat call-center environment.
Requirements
  • Basic computer skills and knowledge necessary.
  • Excellent customer service skills mandatory.
  • Ability to work in a fast-paced call-center environment.
  • Strong verbal and written communication skills required.
Benefits
  • Paid training program for new employees.
  • Opportunity to work in a fun and dynamic environment.
  • Competitive hourly rate: $14.00 per hour.
  • Bonus structure based on performance.
  • Free food and snacks provided daily.
  • Flexible schedule with opportunities to work part-time or full-time.


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