Customer Experience Specialist

7 days ago


Elizabethtown, Kentucky, United States Flex Films (USA), Inc Full time
About Us

Flex Films, located in Elizabethtown, KY, is a world-class player in the polyester film and flexible packaging markets. We drive efforts in technology, innovation, and product development.

Job Description

We are seeking a highly skilled Customer Service Coordinator to join our team. The successful candidate will provide exceptional support to our customers and ensure their needs are met efficiently.

Key Responsibilities
  • Act as a liaison between sales agents, production, logistics, and customers.
  • Provide overall client account management and customer service.
  • Build customer confidence through efficient and reliable communication.
Requirements
  • 5 years experience in customer service role within manufacturing environment.
  • Experience in production/manufacturing environment.
  • Ability to work and achieve short deadlines.
  • Good communication, interpersonal, and organizational skills.
  • Team player.
  • Proficient in Microsoft Office.
What We Offer
  • Competitive salary: $65,000 - $85,000 per year.
  • Diverse, inclusive work environment offering learning opportunities.
  • Entrepreneurial environment to inspire innovation and enthusiasm.


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