Customer Support Specialist

3 weeks ago


Elizabethtown, Kentucky, United States Flex Films (USA), Inc Full time

Flex Films is seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will have 5 years of experience in customer service within a manufacturing environment, strong communication skills, and proficiency in Microsoft Office. As a representative of Flex Films, you will be responsible for acting as a liaison between sales agents, production, logistics, and customers, providing overall client account management and customer service.

Duties

The ideal candidate will have experience with ERP software platforms, such as Oracle, and be able to work efficiently under pressure. Key duties include:

  • Responding to all customer communications in a timely, professional, and courteous manner
  • Providing overall client account management and customer service while building customer confidence in an efficient and reliable manner
  • Maintaining open communication with production and relaying information as needed to customers
  • Completing various internal and external reporting requirements

Flex Films offers a competitive salary of $60,000 per year, comprehensive benefits, and a diverse, inclusive work environment that offers learning opportunities. Apply today and take the first step towards a rewarding career with Flex Films.



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