Executive Director of Operations

4 days ago

Garden City, Kansas, United States Brucknertruck Full time
Job Summary

We are seeking an experienced Executive Director of Operations to lead our Brucknertruck team. As a key member of our Leadership Team, you will be responsible for formulating the company's future direction and providing strategic recommendations to enhance the location's performance and business opportunities.

Key Responsibilities
  • Provide strategic input and leadership for the growth and profitability of the location and company.
  • Direct supervisory responsibility over all department managers.
  • Work in conjunction with the Leadership Team to meet the goals of the departments monthly forecast and plan.
  • Review performance measures, financial statements, and key metrics with the Leadership Team that support the locations strategic direction and operational activities.
  • Develop and maintain good working relationships with our primary manufacturers, suppliers, and industry representatives.
  • Resolve any customer or employee complaints that the department manager has not been able to.
  • Manage any third-party relationships for which any operational activities have been outsourced.
  • Work with Leadership Team to implement best practices from a process standpoint to produce best in class results for the dealership.
  • Work in conjunction with the Leadership Team on any personnel, legal, safety, or policy issues that arise.
  • Develop a properly staffed truck sales force, related training, manage proper inventory levels, establish sales goals, and maintain customer relationships.
  • Understand and follow OEM factory truck sales programs, ensure proper territory coverage, while maximizing sales and gross profit.
  • Conduct weekly department management meetings to develop better communication while encouraging greater awareness and accountability within the group.
  • Communicate the results of monthly and year-to-date individual dealership location results to all department managers in a timely and accurate fashion.
  • Work with the CFO on compliance or other reporting as needed based on company structure and legal reporting requirements.
  • Identify, understand, and mitigate any key elements of the company's risk profile.
  • Document and monitor all open legal issues involving the company, and any legal/compliance issues affecting our industry.
  • Work in conjunction with the Leadership Team on the location OEM and vendor compliance training for all departments.
  • Ensure that the company complies with all legal and regulatory requirements both federally and in the states of incorporation.
  • Develop and review effective internal controls at the respective location and ensure compliance with company policies.
  • Work with our external auditors, investigate their findings, and make recommendations as needed for corrective action.
Requirements
  • B.S degree in Business Administration preferred or equivalent experience or equivalent combination of education and experience.
  • An experienced leader with appropriate industry experience, preferably with commercial truck dealership environment.
  • An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image.
  • A strategic visionary with sound technical skills, analytical ability, good judgment, and strong operational focus.
  • A well-organized and self-directed individual who is 'politically savvy' and a team player.
  • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
  • A good educator who is trustworthy and willing to share information and serve as a mentor.
  • An excellent negotiator who is experienced in contracts. A decisive individual who possesses a 'big picture' perspective and is well-versed in systems.

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