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Patient Relations Specialist

2 months ago

Rockford, Illinois, United States Smile Brands Group Inc. Full time

Patient Service Representative

Company Overview:

Smile Brands Group Inc. is dedicated to providing exceptional dental care and service to our patients. We pride ourselves on fostering a supportive and inclusive work environment.

Job Description:

As a Patient Service Representative, you will play a crucial role in our dental office, serving as the initial point of contact for patients seeking dental care. Your friendly demeanor will help create a welcoming atmosphere, while you assist patients in managing their appointments and financial obligations related to their treatments.

Your Responsibilities:

  • Collecting and verifying insurance information
  • Facilitating financial arrangements for treatment plans
  • Scheduling appointments and addressing general inquiries

Required Qualifications:

To succeed in this role, you should possess:

  • A minimum of one year of relevant experience
  • An engaging personality complemented by excellent communication skills
  • Familiarity with dental terminology
  • Strong customer service abilities

What We Offer:

At Smile Brands, we are committed to your professional growth and development. We provide:

  • Comprehensive support for career advancement
  • A workplace culture that values success and diversity
  • Competitive compensation packages
  • Comprehensive benefits including medical, dental, vision, 401K, and paid time off for eligible full-time positions
  • Eligibility for quarterly bonuses

We celebrate diversity and are proud to be an Equal Opportunity Employer, ensuring an inclusive environment for all employees.