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Dialysis Program Manager RN
2 months ago
We are seeking a highly skilled and experienced Dialysis Program Manager RN to join our team at Fresenius Medical Center. As a key member of our leadership team, you will be responsible for managing patient care in home therapies programs while maintaining cost-effective clinical operations.
Key Responsibilities- Manage the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
- Direct activities related to the area's strategic plans, goals, and objectives, ensuring alignment with those of the region, division, and company.
- Implement quality goals and action plans to achieve quality standards.
- Collaborate with operations leaders, market development, in-center leadership, and patient education and quality teams to promote home therapies growth in assigned programs.
- Responsible for profit and loss management of the assigned program, including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Direct and manage all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient.
- Provide direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversee patient and caregiver readiness and ability to perform dialysis treatments at home and assess the environment for suitability in the ongoing delivery of home dialysis therapy.
- Manage patient experience efforts by supporting company patient satisfaction initiatives and embodying the company values and patient experience drivers.
- Ensure competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone.
- Responsible for management of program supplies, equipment tracking, and ensuring that orders are replenished in a consistent and timely manner.
- Direct activities related to Continuous Quality Assurance Improvement, patient retention, and Clinical Algorithm Adoption.
- Direct data entry related activities, such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and any other treatment-related data into systems.
- Ensure regulatory, compliance, and audit activities are accomplished on time.
- Orient and support all new home therapies staff and provide ongoing education, ensuring compliance with all risk management initiatives.
- Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
- Provide leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce.
- Graduate of an accredited School of Nursing (R.N.)
- Current appropriate state licensure
- Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience
- 3+ years' supervisory or project/program management experience preferred
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making
Fresenius Medical Center is a leading provider of dialysis services and a pioneer in the field of kidney care. We are committed to delivering high-quality patient care and improving the lives of those affected by kidney disease.
