Client Relationship Manager

4 days ago


Omaha, Nebraska, United States McKenzie Fox Full time

Job Summary

McKenzie Fox is seeking an experienced Senior Client Administrator to join their Client Services team. As a key member of the team, you will be responsible for building and maintaining strong relationships with clients, providing technical support, and developing strategies that align with their goals and objectives.

Key Responsibilities

  • Manage client relationships and complete relevant administration tasks.
  • Coordinate client communication, including email correspondence, phone calls, and in-person meetings.
  • Develop and implement client strategies that align with their goals and objectives.
  • Provide technical support to clients, troubleshooting issues, and providing guidance on the use of company products or services.
  • Train and assist junior members of staff as needed.

Requirements

  • Part or qualified STEP/ICSA or equivalent.
  • At least 3 years of experience in a TCSP administration environment, managing a client portfolio.
  • CCH, Viewpoint, and Laserfiche experience is an advantage but not essential.
  • Excellent communication skills and ability to work under pressure and to strict deadlines.

About McKenzie Fox

McKenzie Fox is a leading provider of [industry services]. We are committed to delivering exceptional client service and building long-term relationships with our clients.



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